Meet SUSAN

Susan joined our company in the summer of 2021, but she isn’t new to dispatching – she worked as a radio dispatcher for the Castle Rock Police Department years ago. After that, she supported students with assisted needs within the Douglas County School District. She was well-trained for all of that, plus her work for us, thanks to her graphics design degree from Arapahoe Community College!

The aspect of the job that Susan enjoys the most is communicating and coordinating with our customers and our technicians. She feels it’s very important to be able to accurately communicate information about our work and about the jobs she schedules, so she did some crash-course learning about basic plumbing by watching YouTube videos and asking lots of questions of our technicians in her first few months on the job.

Susan and her husband spend time with their two dogs now that their children are out of the house and on their own.