Susan Roddy

Office Dispatcher

About

Susan joined our company in the summer of 2021, but she isn’t new to dispatching – she worked as a radio dispatcher for the Castle Rock Police Department years ago. After that, she supported students with assisted needs within the Douglas County School District. She was well-trained for all of that, plus her work for us, thanks to her graphics design degree from Arapahoe Community College!

The aspect of the job that Susan enjoys the most is communicating and coordinating with our customers and our technicians. She feels it’s very important to be able to accurately communicate information about our work and about the jobs she schedules, so she did some crash-course learning about basic plumbing by watching YouTube videos and asking lots of questions of our technicians in her first few months on the job.

Susan and her husband spend time with their two dogs now that their children are out of the house and on their own.

Contact Us Today

At A Perfect Plumber, we're always ready to take your call! Give us a call at (720) 713-3282 or fill out the form below to contact one of our team members.

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Licensed & Certified

Customers get service from licensed and certified professionals rather than general handymen, with the expertise to diagnose and handle a wide range of residential and commercial plumbing needs.
Honest, Transparent Pricing
We charge by time and materials rather than flat-rate pricing, ensuring fair pricing and that our customers pay for the actual work performed, not inflated worst-case estimates.
Strong Warranty Protection
Our Well Plumbed Warranty℠ backs our work with a 1-year warranty on new parts and labor, plus additional coverage for new construction, water heaters, boilers, and tankless installations.
No Unnecessary Upselling

We emphasize solving our customers' actual plumbing problems without pushing unnecessary services. We provide friendly service and detailed invoices so customers understand what they're paying for.